Digital Communication Officer, Washington Metropolitan Area Transit Authority (WMATA)

● Oversaw Metro’s digital platforms, including social media, wmata.com, and digital screens across Metro stations
● Produced digital media reports and campaign analytics

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Projects:
● Wrote social, web, and UX copy to align with launch of SmarTrip for Android/Google Pay
● Produced Silver Line Phase 2 digital strategy
● Helped produce “Q&A with Metrobus Operator” video for LinkedIn
● Digital project manager for planned projects, including Platform Improvement Project and Major Blue and Yellow Line Construction
● Digital project manager for web pages, including /bikes, /budget, /covid19, /initiatives, and /sustainability
● Interviewed Directors and VPs for LinkedIn
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